Terms and Conditions
Please read these terms and conditions carefully before using ToQuran educational Programs and the My Deen Journey dashboard.
Important Notice
By accessing and using ToQuran.org, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Programs.
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of ToQuran.org ("Programs") provided by ToQuran.org ("ToQuran", "we", "us", or "our"). By accessing our website, enrolling in our programs, or using our Programs, you ("User", "Student", "Parent", or "you") agree to comply with and be bound by these Terms.
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our Programs after any modifications constitutes acceptance of the updated Terms.
2. Description of Programs
Our Programs
ToQuran provides the following educational Programs:
- Quran Memorization & Quranic Arabic: Expert-led sessions with Al-Azhar authorized tutors.
- My Deen Journey Dashboard: An LMS-style tool for parents to organize daily Islamic and life tasks.
- Parental Consultations: Paid sessions to help families design goals and reward/consequence systems.
- Islamic Lessons: Faith-centered classes focusing on Akhlaq and living Islam daily.
- Quranic Arabic: Refined Al-Qaʿidah to help children read the Quran
2.2 Service Delivery
Programs are delivered through various methods including: online sessions, digital learning platforms, assessment tools, and educational materials. Service delivery methods may vary based on program requirements and current circumstances.
2.3 Service Availability
We strive to provide uninterrupted service access, but we do not guarantee continuous availability. Programs may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
3. User Responsibilities
3.1 Accurate Information
You agree to provide accurate, current, and complete information during registration and throughout your use of our Programs. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Appropriate Use
You agree to use our Programs only for lawful purposes and in accordance with these Terms. You will not:
- Violate any applicable laws or regulations
- Interfere with or disrupt our Programs or servers
- Share account credentials with unauthorized persons
- Use our Programs for commercial purposes without written permission
- Reproduce, distribute, or modify our educational materials without authorization
- Engage in any behavior that disrupts the learning environment
3.3 Student Participation
Students are expected to actively participate in their educational programs, complete assignments, attend scheduled sessions, and follow program guidelines. Parents/guardians are responsible for ensuring student compliance with program requirements.
3.4 Communication
You agree to maintain respectful and professional communication with ToQuran staff, instructors, and other participants. Harassment, discrimination, or inappropriate behavior will not be tolerated.
4. Plans & Payment
4.1 Fees and Pricing
Service fees are clearly stated on our website and in program materials. Prices are subject to change with reasonable notice. All fees are in US Dollars or Pound sterling.
Fees differ according to the following elements:
- Fixed/Flexible: Fixed plan is much cheaper. Most families go for it.
4.2 Plans
We provide two types of plans:
A. Fixed Plan (Best for long-term progress):- Commitment: Designed for parents who value structure and consistent academic growth over time.
- Payment: Fees are due every 4 weeks (not monthly) according to the agreed schedule.
- Holidays: Compensated holidays include Eid Al-Fitr, Eid Al-Adha, one week during the mid-year break, and the entire summer break. Any additional teacher time-off will also be compensated.
- Student Cancellation: If the student takes extra days off, make-up classes are not guaranteed but may be arranged on a case-by-case basis.
- No Commitment: Perfect for parents who prefer flexible scheduling.
- Every 4 Weeks: Fees are due every 4 weeks (not monthly), and the schedule is adjusted based on class attendance.
- Holidays: All teacher or student time-off will be fully compensated.
- Excessive Cancellations: Frequent cancellations may lead to a review of the plan or possible service termination.
4.3 Payment Methods
We accept various payment methods including bank transfers. Payment must be received before service commencement unless alternative arrangements are agreed upon in writing.
4.4 Refund Policy
Refund eligibility depends on the specific program and circumstances:
- No Refund: After confirming our scheduled classes and making the payment for customized Programs.
- Medical/Emergency: Special consideration for documented medical or family emergencies.
4.5 Late Payments
Late payment fees may apply for overdue accounts. Programs may be suspended for accounts with outstanding balances exceeding 30 days.
5. Intellectual Property Rights
5.1 ToQuran Content
All content provided by ToQuran, including but not limited to educational materials, curricula, assessments, videos, texts, graphics, logos, and software, is protected by copyright, trademark, and other intellectual property laws. This content is owned by ToQuran or licensed from third parties.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our educational materials solely for your personal educational purposes. This license does not permit:
- Commercial use or redistribution
- Modification or creation of derivative works
- Reverse engineering or decompilation
- Removal of copyright or proprietary notices
5.3 Third-Party Content
Some educational materials may include third-party content (such as Into-Literature curriculum). Use of such content is subject to the respective third-party terms and conditions.
5.4 User-Generated Content
Any content you submit or create during your use of our Programs (assignments, projects, feedback) remains your property, but you grant ToQuran a license to use such content for educational and improvement purposes.
6. Privacy and Data Protection
6.1 Data Collection
We collect and process personal information as described in our Privacy Policy. By using our Programs, you consent to such collection and processing in accordance with applicable data protection laws.
6.2 Educational Records
We maintain educational records including progress reports, assessments, and attendance records. These records are confidential and will only be shared with authorized personnel and as required by law.
6.3 Communication
By providing your contact information, you consent to receive communications from ToQuran regarding your Programs, including educational updates, appointment reminders, and service-related notifications.
7. Limitations and Disclaimers
7.1 Educational Outcomes
While we strive to provide high-quality educational Programs, we cannot guarantee specific academic outcomes or results. Educational success depends on various factors including student effort, participation, and individual circumstances.
7.2 Service Limitations
Our Programs are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.3 Liability Limitation
To the maximum extent permitted by law, ToQuran's total liability for any claims arising from or related to our Programs shall not exceed the amount paid by you for the specific service giving rise to the claim.
7.4 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.
8. Termination
8.1 Termination by User
You may terminate your enrollment in our Programs at any time by providing written notice. Refunds, if applicable, will be processed according to our refund policy.
8.2 Termination by ToQuran
We reserve the right to terminate or suspend your access to our Programs immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
8.3 Effect of Termination
Upon termination, your right to use our Programs will cease immediately. Provisions that by their nature should survive termination shall remain in effect, including intellectual property rights, liability limitations, and dispute resolution procedures.
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from or relating to these Terms or our Programs shall be resolved through:
- Direct Communication: Initial attempt to resolve disputes through direct communication
- Mediation: If direct communication fails, disputes may be submitted to mediation
- Legal Proceedings: As a last resort, disputes shall be subject to the exclusive jurisdiction of Egyptian courts
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Office Hours
Sunday - Thursday: 1:00 PM - 10:00 PM
Cairo Time (UTC+2)
Acknowledgment
By using ToQuran.org, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. These Terms constitute the entire agreement between you and ToQuran regarding the use of our Programs.